The following is an excerpt from an article by DrawSuccess founder and Chief Innovation Officer Brownell Landrum in the November 17 issue of ASTD Links Magazine:
Engagement is one of today’s employee development buzzwords. But what does it mean, and how do you get it? Engagement is created by two factors: ownership and performance, both of which can be delivered by training programs. Ownership comes from people feeling like they’re part of the solution, that their suggestions are valued and that they are empowered to take action on their ideas. Performance is indicated by the ability to understand the sources of dissention and embracing diversity of thought through honest, respectful communication. Training can help with both by integrating brainstorming, team development and a bottom-up “Social Learning” approach into the company’s initiatives.
- Excellence in Execution
- Increased Productivity
- Customer Acquisition & Loyalty
- Flexibility & Adaptability to Change
- Innovation, Creativity & Problem-Solving
- Employee/Team Integration
- Employee Engagement
- Open, Positive Communication
An activity is included to help trainers engage in this dialogue with executives:
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Please provide your ideas, comments and suggestions!